F.A.Q.

Some Common Commercial Film Questions.

Answers
to common
questions

With so many types of films available, How do I choose the one that is right for my needs?

Every application is different and every customer has specific goals and expectations. At Metro Tint we will listen to your needs and make appropriate recommendations based on our conversations coupled with our expertise. In many cases, we are able to run an energy analysis on your facility, test your current glass configuration and install “sample” test panels to help you determine what window film best fits your needs for your building.

Are there rebates available for window film we plan on having installed?

We will assist you every step of the way to research options available to you within your local area and can often complete and submit the application for you. In some cases the utility company may require pre and post inspections. We will work with them to make certain they have everything they need to approve your rebate.

How long does commercial window film last?

Every film manufacturer has a different warranty and life expectancy based on standard usage. Lifetime warranties are standard for residential films, while ten to fifteen years is the standard warranty range for commercial applications. Most of our 3M films easily outlast their warranty period. As technology continues to improve, we expect window films to last 20 years or more.

How long does it take for the film to be installed?

That depends on the size of the scope, but once we schedule your project Metro Tint project managers will work diligently to finish within the agreed upon timeframe. Our project managers will help you establish an accurate timeframe after meeting with you and reviewing your property and establish the scope of work.

Can you install window tinting film after hours for commercial buildings?

In most cases, we’re happy to install window films during evening hours and on weekends to avoid disrupting your business day.

I heard that window film might cause glass to break. Is that true?

No. If the appropriate product is installed and the glass type and shading conditions are considered prior to installation (which we will do), you do not need to worry about glass breakage. Additionally, your warranty includes glass breakage coverage. Ask our representative for details.

Can your window film cause my building’s dual pane windows to fail or get foggy?

No. Our entire window film line is dual pane safe. Any dual pane window can fail, with or without window film. A dual pane failure is caused by a weak or defective seal. To address these concerns, 3M’s warranty covers glass and film replacement should a failure occur.

How do I clean my windows after the film is installed?

After the 30 day dry-out period has elapsed, your window film may be cleaned with a soft clean cloth and alcohol based cleaners or a mild soapy water. We provide complete cleaning and care instructions after installation and are happy to help you.

I want to install security film to defend against burglary. Do security films really prevent breaking and entering?

Yes, but we need to install thick film and an attachment system. Our experience has shown that thinner films without attachment systems do not perform very well. Contact us to discuss your needs in detail and our team will create a custom solution that can help you prevent smash and grab burglaries.

Do anti-graffiti films interfere with the view into my storefront?

No. Anti-graffiti film is clear and will be virtually invisible.

Can window film provide privacy? How does mirror or dark window film work?

What you need to know:

Window films enhance privacy by reducing the transmission of visible light (making the glass darker) or by increasing the surface reflectivity (making the glass more mirror-like). If you are trying to create privacy, you have several options and physical limitations to consider. This page discusses privacy films for exterior & interior windows. Exterior windows are exposed to the outside of the building on one side. Interior windows separate rooms or areas within a building and are not exposed to the exterior.

Limitations: Window Films provide privacy only under certain lighting conditions.

We receive a large number of inquiries at Metro Tint about how these films work. Generally speaking, window films do not provide privacy at night if interior lights are on.

When interior lights are turned on at night, persons on the outside will be able to see right in. This is due to the laws of physics and no window film can overcome this. Because window films are transparent, any interior light which is turned on will be visible at night.

Many of our customers elect to install the films for daytime privacy and then consider a Venetian blind or a curtain for privacy at night. In addition, because privacy films reduce the transmission of visible light, it may be difficult for persons on the inside to see out at night. It is similar to wearing sunglasses and driving a car after sunset.

Our “Featured Films” are the ones which are the most popular choices for privacy applications. For those customers who prefer to select from a wider range of films. If you have any questions along the way, do not hesitate to contact our office, and one of our sales consultants will provide you with expert advice and guidance every step of the way.

Still need help? Send us a note!

For any other questions, please contact us on our contact page or call us at:  (602) 589-5382